We are committed to protecting and respecting your privacy. This Privacy Policy (“Policy”) explains how Northshore Dental Center (“we,” “us,” or “our”) collects, uses, and discloses personal information from users of our website and services (the “Site”). Please read this Policy carefully.

By using our Site, you agree to the terms of this Policy. If you do not agree, please do not use our Site. We may update this Policy from time to time, and any changes will be posted on this page with an updated revision date.

Information We Collect

We may collect the following types of personal information:

  • Name
  • Phone number
  • Email address
  • Information you submit through forms on our Site
  • Information you provide when contacting us by phone, email, text message, or other communication methods
  • Information you share with us through social media or other channels
  • Technical information such as IP address, browser type, device information, referring URLs, pages viewed, and access times

How We Collect Information

We collect information in the following ways:

  • When you voluntarily submit information through forms on our Site
  • When you communicate with us directly (phone, email, SMS, or other messaging channels)
  • When you interact with our social media pages
  • Automatically through cookies, tracking pixels, and similar technologies when you browse our Site

Cookies and similar technologies help us understand how visitors use our Site and improve performance and user experience.

How We Use Information

We use the collected information to:

  • Operate, maintain, and improve our Site and services
  • Respond to inquiries, schedule appointments, and provide customer support
  • Deliver requested services and communicate service-related updates
  • Improve our offerings through analytics and performance measurement
  • Comply with legal and regulatory obligations

SMS and Mobile Information
Mobile information, including phone numbers and SMS opt-in data, will not be shared, sold, rented, or disclosed to third parties for their own marketing or promotional purposes. We may share this information only with service providers who support our messaging and practice operations, under strict confidentiality obligations.

SMS communications are sent only to individuals who have explicitly opted in. Messages may include service-related communications such as appointment reminders, scheduling updates, and follow-up messages, and, where you have separately agreed to receive them, optional educational or promotional messages. Message frequency may vary. Message and data rates may apply. You may opt out at any time by replying STOP, or request assistance by replying HELP.

How We Share Information

We may share personal information only in the following limited circumstances:

  • With service providers that support our business operations (such as website hosting, email delivery, analytics, or security services), under strict confidentiality obligations
  • When required by law, regulation, legal process, or to protect the rights, safety, or property of our business, clients, or others

Information sharing described elsewhere in this Policy explicitly excludes mobile phone numbers, SMS consent data, and text messaging content.

Advertising, Analytics, and Cookies

We may use third-party analytics and advertising tools that rely on cookies, pixels, or similar technologies to understand Site usage and improve marketing effectiveness. These tools may collect de-identified or aggregated data.

You may opt out of interest-based advertising through industry programs such as:

Your Choices

You may:

  • Opt out of SMS messages at any time by replying STOP
  • Request access to or correction of your personal information
  • Disable cookies through your browser settings

How to Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us using the contact information provided on our Site.